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 Lead times

  Koala Cakes are only available by pre-order.

   In order to provide you with the best service possible, we recommand to pre-order.

   Celebration Cakes and Cookies 1 month, for Wedding Cakes 3 months.

 

 Payment and deposits

  Payment can be made by cash or cheque or Pingit app.

   50% non-refundable deposit is required on order confirmation.

   The final balance needs to be paid before delivery.

 

 Cancellations

   Please note that you can cancel 3 weeks before delivery but any deposit is non-refundable on cancellation.

 

 Delivery & Collection

  We offer personal delivery.

   Our cakes are distributed from Cambridge so if you live within 10 miles, then delivery is free!

   If you need to get delivered to over 10 miles, there will be a little extra charge.

   Please note that once it has been collected, the full responsibility for the safety of the order is with the client.

   Koala cakes are not liable for any damages thereafter.

 

 Recommand us to your friend

 Koala Cakes will send you free gift!

 Experience our best service and recommand to your friend.

Once your friend place order with us, we will send you free cupcakes or discount on next order.